Privacy Policy
What Claritad collects, why we collect it, and the choices you have.
Last updated 2026-09-25
Information we collect
- Account details: your name, email address and sign-in information.
- Business details: what you tell us during setup, such as your business name, website, goals and service area.
- Google Ads data: with your permission, read-only data from the Google Ads account you choose — campaigns, ad groups, keywords, search terms, performance figures and conversion settings.
- Website checks: when you ask, we read your public website to see whether conversion tracking code is present.
- Product usage: which pages and features are used. These records never contain your advertising figures or customers' details.
How we use it
Only to provide the service to you: to show your account health, explain performance, check tracking, build recommendations and answer your questions. See our Google Ads data use page for details.
What we do not do
- We do not sell your data.
- We do not use your Google Ads data for advertising or to build profiles for others.
- We do not share your data with other customers.
- We do not use your Google Ads data to train general-purpose AI models.
Service providers
We use hosting, database and AI processing providers to run the service. They process data on our behalf only. When AI is used to write a summary, the relevant account figures are sent for that request only.
Retention and deletion
If you disconnect Google Ads, we delete the stored Google credentials immediately; previously imported reports remain in your workspace so your history stays intact. To delete your workspace and all its data, email support@claritad.com.
Your choices
You can view and update your details in Settings, disconnect Google access at any time, and ask us for a copy or deletion of your data by emailing support@claritad.com.
Questions? Email support@claritad.com.