Is my PPC agency wasting money?
Most agencies aren't wasting money on purpose, but it's easy for spend to drift when nobody outside the agency looks at the account. You can check the basics yourself in an afternoon, without needing to understand every setting.
Do you own the account?
You should have your own access to the Google Ads account, ideally as the owner. If the agency owns it, you may lose your history if you leave.
- Ask for admin access to the account itself
- Make sure billing is in your business name
- Check that conversion tracking is set up on your website, not only in the agency's tools
Are the reports showing real results?
Compare reported conversions with the leads or sales you actually received. A big gap means the reports are counting something else.
Clicks, impressions and 'engagements' are not results. Ask which conversion actions are counted, and what each one measures.
Want Google Ads done for you?
You approve your plan. Claritad builds your account, ads and tracking, then optimizes within agreed limits. No contract, cancel anytime. You pay Google directly for clicks.
$299$49/month launch offer
Launch offer: $49/month (regularly $299/month). Locked in for as long as you stay. Ends Dec 31, 2026.
58 days :11 hours :52 minutes
Ends Dec 31, 2026 at 11:59 PM Eastern
No contract, cancel anytime. You pay Google directly for clicks.
The plan preview is free, no card needed. Managed has a flat monthly fee; cancel anytime.
Where does the budget go?
Open the search terms report and sort by cost. If the top searches aren't things your customers would type, budget is leaking.
- Spend on searches with no recorded conversions
- Searches outside your service area
- Your own brand name taking a large share of spend
What are you paying for?
Separate the management fee from ad spend and ask what changed in the account last month.
The account's change history shows what was actually changed and when. Long periods with no changes, while fees continue, are worth a conversation.
Frequently asked questions
How do I check my agency's work without being technical?
Ask for access, compare reported conversions with your real leads, and look at the costliest searches. A read-only audit tool can do this for you in plain language.
Should I fire my agency if I find wasted spend?
Not necessarily. Share what you found and ask how they'll fix it. Good agencies welcome a second opinion.
Will Claritad interfere with my agency's work?
The free diagnostic does not change your ads. Managed does run campaigns, so agree who manages the account before starting alongside another provider.
Want Google Ads done for you?
You approve your plan. Claritad builds your account, ads and tracking, then optimizes within agreed limits. No contract, cancel anytime. You pay Google directly for clicks.
$299$49/month launch offer
Launch offer: $49/month (regularly $299/month). Locked in for as long as you stay. Ends Dec 31, 2026.
58 days :11 hours :52 minutes
Ends Dec 31, 2026 at 11:59 PM Eastern
No contract, cancel anytime. You pay Google directly for clicks.
The plan preview is free, no card needed. Managed has a flat monthly fee; cancel anytime.
Related guides and tools
- Google Ads management cost: agency vs software — How management is priced and what you actually pay for.
- How to audit a Google Ads account — A step-by-step checklist, in business language.
- How to find wasted spend in Google Ads — Where money leaks and how to check each place.
Sources
Last updated · Written by the Claritad team (Kyle Edward Gilligan LLC). Claritad is independent software and is not affiliated with or endorsed by Google.