CClaritad
Claritad

Billing

What if Google cannot charge my card?

Ads stay paused when Google billing is not ready. If a live account’s billing fails, Claritad sends a payment guide and holds the campaign.

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What this means for your business

Open the direct billing link in the email and sign in using the actual recipient email shown in the guide. Add or update the payment method in Google Ads; never email your card information to us.

What to do next

Reminder emails are scheduled at 24 and 72 hours while billing remains inactive. They stop when it becomes active. A test client does not receive real client billing reminders.

Keep in mind

When billing recovers, an approved campaign can resume if billing was its only pause reason and the other controls allow it. A different safety stop is not cleared simply by updating a card.

Need a specific answer? Email kyle@claritad.com.

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